Regular Deliveries for Hotels and Restaurants in Geneva | STAR Logistique

A regular route is a pickup or delivery carried out at fixed intervals, following a predefined itinerary and schedule. It can serve multiple locations and include order-preparation steps. Based in Geneva since 1988, STAR Logistique designs these routes according to the actual needs of each organization.

For a hotel or restaurant, the continuity of supply depends on several factors. Goods must arrive at the correct location, in the expected condition, and during a time slot that is compatible with business operations. A supply chain can address the following situations, among others:

• Recurring supply to one or more locations
• Transfer of goods between a warehouse, a central kitchen, and satellite locations
• Delivery to multiple receiving points during a single route
• Transportation of fresh or frozen products under controlled temperature conditions
• Order preparation prior to shipment

An effective route is planned based on addresses, volumes, expected frequency, the goods being transported, and the specific receiving conditions at each location.

The FSO reported a 2.5% increase during the 2025–2026 winter season, representing 42,000 overnight stays (source: FSO press release).

An establishment’s volume can vary depending on its operations, menus, or expected occupancy. Teams must also contend with limited storage space, service hours, and perishable goods. When multiple locations are involved, each delivery order adds another coordination task.

A scheduled route provides a stable framework for recurring operations. The route, waypoints, and frequency are defined before the route begins and then adjusted as needs change.

The three main types cater to different scenarios:

• A regular route serves multiple pickup or delivery points
• A regular shuttle connects two points on a recurring basis, with predefined schedules
• A regular line follows a fixed route with multiple destinations

Before choosing a route, identify the recurring movements between suppliers, storage areas, kitchens, and facilities.

See the regular routes page for more information on regular transportation options.

Supply multiple receiving points without increasing the number of transportation orders

logistics planning must anticipate the volume of goods, the frequency of flows, and supply chain requirements, according to a study by PwC Switzerland.

A multi-point route combines several deliveries within an organized circuit. For example, it might start at a preparation site, serve a main hotel, and then supply a restaurant or an auxiliary location.

This approach is also suitable for groups that consolidate certain goods before distributing them. Addresses, the order of stops, and delivery conditions must be reviewed together. The selected route thus takes into account the compatibility between the goods, access points, and desired receiving time slots.

The route avoids having to redefine each recurring shipment as a standalone operation. One-time requests must still be distinguished from the regular flow, as they may require separate handling.

Reducing the coordination burden on on-site teams

A predefined schedule helps the kitchen, receiving, supply department, and logistics managers anticipate arrivals. Each team knows the planned route and can prepare the receiving area or arrange for internal handling of the products.

A shuttle service is particularly well-suited for repeated transfers from point A to point B. This model can be used between a warehouse and a central kitchen, or between a preparation site and an establishment. Schedules, the direction of flow, and any return trips are defined during the planning phase.

The planning must also identify the responsible persons at each location. A contact person who can be reached, clear access instructions, and a procedure in case delivery is not possible help minimize unexpected interactions.

STAR Logistique offers regular daytime transportation services for businesses in Switzerland and neighboring regions. These services may include pickup, order fulfillment, and delivery, depending on the scope of the service.

The solution depends on the nature of the shipment flow. A route between two sites often requires a shuttle service, while a group of addresses may require a delivery route or a regular route.

Delivery routes, shuttle services, and regular routes

STAR Logistique manages scheduled routes as part of its domestic transportation services.A delivery route includes multiple stops, a shuttle service connects specific sites, and a regular route follows a fixed path with multiple destinations.

The choice depends on the number of stops, the direction of goods flow, and the consistency of demand. It is also important to distinguish between deliveries, pickups, and any returns. A single route may require multiple types of operations, provided they are defined before the route is implemented.

For a multi-site operation, the order of stops must take into account order fulfillment and receiving conditions. A route between two addresses typically requires confirming departure, arrival, and return times.

Frequencies and scheduled times

Pickup routes can be established on a daily, weekly, monthly, quarterly, or annual basis. Other frequencies may be considered in consultation with the facility, depending on the regularity of the flow.

The exact schedules must be determined for each route. The planning process must align the times when goods are available, the desired pickup times, and the receiving windows. It must also account for the time required for each delivery, without assuming a guaranteed time slot prior to approval.

A high frequency is not automatically suitable for all cargo flows. The volumes per delivery, the site’s storage capacity, and the sensitivity of the products determine the appropriate frequency.

Room-temperature, chilled, and frozen goods

Not all room-temperature goods require the same handling or storage conditions. Their nature, packaging, and any necessary precautions must be specified; a temperature that has not been documented should not be applied to this entire category.

For temperature-controlled shipments, delivery routes, shuttle services, and regular lines can be planned with specified temperatures ranging from 2 °C to 5 °C for fresh goods and -20 °C for frozen goods. The product category, its expected temperature, and its packaging must be confirmed prior to transport.

The design of the logistics chain must avoid any ambiguity between ambient, chilled, and frozen product flows. When multiple categories are in circulation, the analysis verifies their compatibility and the conditions required for their handling.

The operational process begins with a detailed description of the need. It continues with the preparation of the shipment, its routing, and confirmation of the delivery terms. Each step must correspond to a specific responsibility.

Defining the process and receiving constraints

The analysis covers the departure and arrival locations, frequency, goods, and volumes. It also documents urban access points, available loading docks, loading zones, and the internal rules of each facility.

The operational process may follow these steps:

1. Analyze the locations, volumes, and expected frequency
2. Organize the pickup of goods
3. Assess the need for storage or cross-docking
4. Prepare and pack orders according to the agreed-upon scope​
5. Transport goods on a multi-stop route
6. Deliver each order to the designated site
7. Adjust the route based on identified needs

Storage and cross-docking remain options. Cross-docking involves routing goods through a distribution center for rapid distribution without extended storage. Their integration depends on the structure of the flow.

Preparing and routing shipments

STAR Logistique can handle various stages of the overall supply chain,including importing, warehousing, packaging, shipping, and returns management. The scope of services can therefore extend beyond transportation alone.

The company also offerswarehousing, cross-docking, WMS logistics management, and e-logistics.A WMS is a system that organizes and tracks warehouse operations. These services should be evaluated based on the needs for preparing, consolidating, and moving goods.

Before shipment, orders must be matched to the correct recipient and delivery location. For a multi-site route, order picking must also follow the selected distribution sequence.

Delivering, tracking, and adjusting the route

Delivery must be coordinated for each address. The plan specifies the receiving contact, access conditions, and applicable instructions when the site cannot receive the goods as planned.

Proof of delivery is a requirement to be defined, not an assumed procedure. It is necessary to confirm the type of information expected, the person authorized to receive the shipment, and the procedure for handling discrepancies or reservations.

The following table helps distinguish between documented solutions and items that still need to be validated:

To prepare the study, please provide the following information:

• Pickup and delivery addresses
• Estimated volumes per trip
• Desired frequency
• Type of goods and required temperatures
• Preferred pickup and delivery times
• Access conditions and available unloading facilities
• Contacts responsible for receiving shipments
• Pickup or returns management needs

STAR Logistique organizes regular daytime shipments for businesses in Switzerland and border regions. Its domestic transportation services are designed for both small and medium-sized businesses and large corporations.

In Geneva, route planning must take into account the specific conditions at each location. Urban access, loading zones, the availability of a loading dock, and building regulations can affect the order of stops or the time required for unloading.

Scheduling must also take into account the business’s operations. A receiving area located near a customer-traffic zone may require different procedures than those at a logistics loading dock. These conditions must be documented without making any assumptions about service availability or a guaranteed schedule.

For shipments to a border region, the point of origin, destination, and nature of the goods must be included in the request. Feasibility and logistics are then reviewed for the specific route.

A fixed route and a predefined schedule form the basis for a shuttle service between sites or a delivery route with multiple drop-off points.

Didn’t find the right answer for your needs?

Contact our team.

The choice between a route, a shuttle service, and a regular line depends on the number of locations, frequency, cargo, temperature requirements, and receiving constraints. STAR Logistique organizes regular routes from Geneva,including temperature-controlled shipments ranging from 2 °C to 5 °C and down to -20 °C.

Please provide the addresses, volumes, frequencies, temperature requirements, desired schedules, access details, receiving contacts, and return requirements. This information allows us to define the route, schedule, and logistics services to be included.

Request a  routine route analysis or a quote.