The transport of temperature-sensitive products — whether foodstuffs, pharmaceuticals or cosmetics — is a high-risk operation for any supply chain. The COVID-19 pandemic has only served to highlight the importance of a resilient and agile cold chain logistics system. Indeed, even the slightest deviation from the 2°C to 8°C storage temperature for a vaccine can completely alter its physical and chemical properties. A single break in the cold chain can lead to financial losses, a decline in quality and a risk to your brand’s reputation. Choosing a logistics partner is therefore not merely an operational decision, but a strategic investment in the security and sustainability of your business.
To ship your products with complete confidence to Switzerland and France, it is essential to work with an expert who has a thorough understanding of every link in the chain. STAR Logistique manages your entire temperature-controlled logistics operation, guaranteeing total integrity from collection to final delivery. We manage the risks so that you can focus on your core business.
4 Key Questions to Ask Before Choosing Your Logistics Partner
To assess a service provider and ensure the safety of your goods, ask the right questions. Here are the non-negotiable criteria and how STAR Logistics meets them in practice.
1. How reliable and fast are your deliveries?
Insist on precise delivery times and consistent service. We provide daily deliveries throughout Switzerland. Whether you need to ship via groupage to optimise costs or book a full lorry for large volumes, our refrigerated transport solutions are designed to guarantee the freshness and availability of your products at the point of sale.
2. How do you guarantee the complete integrity of my products?
Temperature control is paramount. Our fleet of modern vehicles maintains stable conditions for chilled products (+2°C to +5°C) and frozen goods (-20°C). Every vehicle is equipped with real-time monitoring systems to prevent any temperature fluctuations, a risk that could render an entire batch unsellable. For high-value or sensitive goods, we also offer secure transport solutions.
3. Is your solution flexible enough for my operations?
A good partner adapts to you, not the other way round. STAR Logistics handles all types of packaging, from industrial pallets to individual parcels for e-commerce. Our ability to combine fresh and frozen products in a single shipment offers maximum efficiency, particularly for businesses that deliver a varied range of products to the same customer (wholesalers, retailers, restaurants).
4. What level of traceability and transparency do you offer?
Full visibility is not a luxury, but a fundamental requirement for quality management and compliance. We offer you complete, real-time traceability of your shipments, allowing you to track every stage of the process. This transparency is key to anticipating needs, managing stock and communicating proactively with your own customers.
Choosing in Switzerland: An Integrated Solution Rather Than Just a Carrier
The Swiss refrigerated transport market is competitive, with established players such as STEF and last-mile specialists such as Bigler Logistique.In the pharmaceutical sector, experts such as Alloga and Swiss Temp Logistics offer specialised services.
The risk lies in choosing a partner based solely on price or for a single service. Managing multiple providers incurs additional costs (one for storage, one for transport, one for customs clearance) and creates potential points of failure at each handover. These handover points increase the risk of delays, errors and breaches in the cold chain.
STAR Logistique stands out by offering a fully integrated cold chain logistics solution. As your single point of contact, we manage:
- Temperature-controlled warehousing (chilled and frozen).
- Order fulfilment and e-logistics management via our Emaloja platform.
- Cross-docking to accelerate the flow of goods.
- National and international refrigerated transport.
- Management of customs formalities for import/export flows.
This integrated approach reduces complexity, minimises risks and makes your supply chain more resilient and efficient.
A Unique Network for French-speaking Switzerland and France
With over 38 years’ experience, STAR Logistique has built a reliable network, particularly extensive in French-speaking Switzerland and the Geneva region, making us one of the leading cold chain logistics companies in Geneva. Our expertise extends well beyond the border. We are a leading partner for transport between Switzerland and the EU and between France and Switzerland, seamlessly managing customs complexities to ensure fast and compliant deliveries, in line with the sector’s sustainability trends – a sector expected to grow by 8.7% annually according to Fortune Business Insight.
Set Up Your Secure Logistics: Your Action Plan
Don’t let substandard logistics compromise the quality of your products and your customers’ satisfaction. Choose a partner with the infrastructure, expertise and integrated vision needed to protect your cold chain from start to finish.
Let’s discuss your specific needs. Our experts will analyse your supply flows to offer you a bespoke solution that safeguards your products and optimises your operations.
To get started, request a personalised quote and contact our experts today.
Find out more
- Discover our comprehensive refrigerated transport solutions.
- Learn more about our a fully integrated cold chain logistics solution.
- Explore the benefits of an integrated logistics partner for transport between France and Switzerland.
Entrust your cold chain in Switzerland to STAR Logistique