Privacy Policy
starlogistique.ch complies with Swiss data protection law and strives to handle the personal data of internet users with care. As a Swiss company offering its services within Switzerland, we comply with the Federal Data Protection Act (FADP), and we also make every effort to comply with European Union regulations (GPDR). The collection and use of personal data comply with the following principles:
Personal Data
Personal data is any information relating to an identified or identifiable person. This includes information such as name, address, telephone number, and email address. This includes both natural and legal persons whose data may be processed.
Collection of Personal Data
Personal data is only collected for the performance of the services offered: quote requests, transport requests. This data is collected via our forms and through the interactivity established between you and our website.
Generally, this information includes your name, address, email address, username, and password. To prepare a quote, we may collect certain information about your activities. You are free to provide more information. Each user is informed in advance of how the collected data will be used. Confidential personal data is not collected. This data is never shared or sold to third parties.
Use of Personal Data
The personal data collected by starlogistique.ch is generally only used to provide the services provided to the user: order/transport tracking, information and promotional offers, statistics, and contact information. If starlogistique.ch plans to use the data for other purposes, for example, to inform the user about certain publications, products, and services, the user may opt out of the use of their data for services other than those initially requested.
Tracking
In order to improve its offering, starlogistique.ch collects so-called "tracking" data, which provides information on user browsing.
Under no circumstances does this data allow us to identify or identify a user individually.
starlogistique.ch uses the following tracking systems:
Google Analytics, a web analytics service provided by Google Inc. ("Google").
This system allows us to perform various analyses of the traffic and use of our website. The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page viewed, the previous page, and various interactions with our website (viewing time, clicks, forms completed, etc.).
We use this data anonymously (IP address anonymization) to improve our services and offerings, but also to personalize the content of our website.
We also use the Google Ads online advertising program and the Google Ads conversion tracking feature. Google Conversion Tracking is an analytics service provided by Google Inc. ("Google").
Other Third-Party Services and Content.
Our website may embed third-party content such as YouTube videos, Google Maps, social media sharing buttons, or other elements. This involves the providers of this content recording your IP address or other elements. For example, if you are logged in to your Google Account, access to a page containing a YouTube video may be attributed to your account.
These tracking systems use "cookies," text files stored on your computer that enable analysis of website usage.
The information generated by cookies about your use of starlogistique.ch (including your IP address) is transferred to and stored on central servers. This information is processed to analyze your use of starlogistique.ch, track activity on the starlogistique.ch website, and offer other services related to website and internet usage. This information may be shared with third parties where required by law or where they have been entrusted with processing. Under no circumstances will your IP address be combined with other data. You can prevent the installation of cookies by configuring your browser software accordingly; however, please note that if you do this, you may not be able to fully utilize all the features of starlogistique.ch.
Cookie Management
Generally, you can prevent cookies from being stored on your hard drive by changing your browser settings and activating the "Do not accept cookies" option. You can also adjust your browser settings so that it asks for your consent before saving cookies.
Finally, please note that you can delete already saved cookies at any time. To understand the exact procedure, please consult the user guide provided by your browser manufacturer. If you do not accept cookies, the functionality integrated into certain web pages may sometimes be restricted. Please note that if you have deleted a cookie, you will also need to reactivate the "opt-out" link (disabling cookies).
Deletion of Personal Data
Any user may request that their personal data be deleted from the database. Send an email to: admin@starlogistique.ch.
Right to Information and Rectification
Any person whose data has been collected has the right to inquire about its processing. Anyone may request the rectification of certain data, as well as its deletion from the address database.
To do so, please contact: admin@starlogistique.ch.
Protection of Personal Data
The data collected is entered by computer. starlogistique.ch takes all technical and organizational measures to ensure that personal data is not processed by unauthorized persons. Your data is stored in a secure environment in Switzerland. People working for starlogistique.ch are required to respect the confidentiality of your information.
Fraudulent Use of Personal Data
In the event of fraudulent use or suspected criminal activity, starlogistique.ch has the right to use the data and transmit it upon request to the competent administrative authorities, to the extent legally obliged to do so. If starlogistique.ch notices that a user is using personal data other than their own, they are prohibited from accessing the services.
Third-Party Service
Hosting
Our website is hosted by the online tool Infomaniak: https://www.infomaniak.com/fr/cgv/politique-de-confidentialite
Newsletter
Our newsletter allows us to send you information and offers. You can unsubscribe at any time, either by clicking on the link provided for this purpose and included in each of our newsletters at the bottom of the message, or by contacting us at webmarketing@starlogistique.ch
Our service provider is Infomaniak Network SA in Switzerland.
Legislation
We are committed to complying with the legislative provisions applicable to Switzerland.