2020... Year of the Coronavirus but also synonymous with the explosion of e-commerce. Indeed, there are many merchants who, because of restrictive health measures, have had no other choice but to embark on the crazy adventure of e-commerce to survive. Although this can be a source of numerous additional income, it should not be taken lightly. Good specialized logistics is the key to your success. Find out how STAR Logistique can support you and become your preferred partner in 2021. Let start the success story....
Good management of your e-commerce requires surrounding yourself with quality service providers. Nothing should be left to chance. Your customers expect responsiveness, fast and quality deliveries.
Don't panic, we are here to support you at every stage of the supply chain.
Discover our services in detail:
Receipt and storage of your merchandise
We take care of receiving the goods from your suppliers, checking them (quantity and quality), labeling them and storing them safely. We will first carry out computer storage via our WMS. Then, it is carefully stored on our racks in our Geneva warehouse, protected from humidity and strong temperature variations. This is physical stocking. Each reference is carefully listed.
Inventory management using our WMS
You keep control of your stocks at all times, in complete transparency, thanks to our WMS. Entrances, exits but also regular inventories. You know in real time where you are and when to restock. WMS is software that allows us to manage logistics flows and thus make the associated information more reliable and optimize the performance of our warehouse. It brings added value internally but also to the client by improving working conditions and productivity. The WMS automatically triggers the documents (delivery notes, invoices, etc.) for each new order.
Picking packing
Upon receipt of a customer order, our teams carefully collect the merchandise and prepare it for shipment. Our employees optimize each shipment by grouping the goods.
We use a wide range of personalized wedging according to the constraints of our customers to guarantee protected goods and optimal delivery in all circumstances.
Transportation
We are committed to delivering to your customers as quickly as possible. Speed and quality are the key words. We transport your goods with the greatest care in Switzerland, Europe or the rest of the world. Our network of international carriers guarantees you preferential rates and allows you traceability and real-time monitoring.
We have years of expertise in valuable transportation, particularly in luxury sectors such as watchmaking.
Return of goods
However, if, despite all the care taken in our deliveries, a return of goods has to be organized, we will take care of everything for you. We collect from your customers and organize the return to our warehouses or to you.
We ensure both the physical and computer processing of returns, as well as any refunds.
As you will have understood, having STAR Logistique at your side means enjoying the advantages of e-commerce while ensuring peace of mind thanks to a true professional to support you. Our team is made up of employees specially trained in the requirements of e-commerce. They work to satisfy you and your customers, day after day..
We work in a process of continuous improvement and regularly audit our clients to find new areas of performance..
You have questions? You have a project? !
Our sales team is available to tell you about our logistics procedures.
Discover our e-commerce and e-logistics solutions